SemesterSpring Semester, 2020
DepartmentMA Program of Computer Science, First Year MA Program of Computer Science, Second Year
Course NameKnowledge Management Systems and Technologies
InstructorHSIEH PEI-HSUAN
Credit3.0
Course TypeElective
Prerequisite
Course Objective
Course Description
Course Schedule




































































































































週次



Week



課程主題



Topic



課程內容與指定閱讀



Content and Reading Assignment



教學活動與作業



Teaching Activities and Homework



學習投入時間



Student workload expectation



課堂講授



In-class Hours



課程前後



Outside-of-class Hours



1



KM Introduction



General Issues



Lecture



[WKOM 1, 2]



3



0.5



2



Model and Processes



Lecture and discussion [WKOM 3-6]



[KMTP I]



[MTOS 1-3]



3



0.5



3



Infrastructure and Platform



3



1



4



Data and Info. Organization



3



1



5



KM Lectures and Hand-on Practices



Text Processing Techniques



Lecture,



Group assignment, Group discussion, and ind. Practices



[WKOM 7-9]



[KMTP IIA-B]



2



1.5



6



2



1.5



7



Collaboration and Groupware



2



1.5



8



2



1.5



9



Midterm



Topic Presentation and

Project Progress Report



Presentation



1



2



10



KM Application



Forum



Lecture



[MTOS 4-6]



2



1.5



11



Agent



Lecture,



Group discussion, and ind. Practices



[MTOS 8-10]



[KMTP IIC-D]



2



1.5



12



2



1.5



13



Social Networks



2



1.5



14



2



1.5



15



Knowledge Warehouses and Systems



2



1.5



16



2



1.5



17



Final term



Project Presentation



Presentation



1



2



18



Summary



Q&A



Discussion



[MTOS 7-11]



3



0



Teaching Methods
Teaching Assistant

TBA


Requirement/Grading

Class Participation 10%



Topic Presentation 20% - Individual



Project Presentation 40% - Group



Hand-on practices and project progress report 30%


Textbook & Reference

  • Davenport, T. H., & Prusak, L. (2000) Working knowledge: How organizations manage what they know. Boston, MA: Harvard Business School Press. [WKOM]

  • Dalkir, Kimiz (2005) Knowledge Management in Theory and Practice. Butterworth-Heinemann. [KMTP]

  • Tiwana, Amrit (2002) The Knowledge Management Toolkit: Orchestrating IT, Strategy, and Knowledge Platforms (2nd Edition). Prentice Hall. [MTOS]


Urls about Course
• NCCU Moodle • www.tomdavenport.com • www.kmbestpractices.com
Attachment